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QuestSoft Announces Provident Credit Union's Adoption of Its
HMDA RELIEF, CRA RELIEF and Instant Geocoder Software

LAGUNA HILLS, Calif.--(BUSINESS WIRE)---- Software provides complete compliance solution that enhances competitiveness

QuestSoft, a provider of Home Mortgage Disclosure Act (HMDA) and Community Reinvestment Act (CRA) compliance solutions and geocoding services for lenders, today announced Redwood City, Calif.-based Provident Credit Union, a full-service financial institution serving the San Francisco Bay Area and Los Angeles, has selected its HMDA RELIEF, CRA RELIEF and Instant
Geocoder(TM) compliance software packages.

When selecting its compliance software, Provident Credit Union (assets $1.2
billion) wanted a solution that was cost-effective, comprehensive, intuitive to use and would enable a small, dedicated staff to outperform the staff of larger lenders.

"We chose QuestSoft's software because it is a full compliance risk management tool used for data collection, editing our records and analyzing our performance data to enhance our competitiveness," said Michael Le, business analyst at Provident Credit Union. "We also benefit because the software requires minimal training of our staff and it enables us to cost-effectively boost our compliance capabilities."

"Our software is designed for credit unions like Provident Credit Union, that want practical, efficient compliance solutions that match the systems used by larger competitors," said Ken James, vice president of compliance at QuestSoft. "Provident Credit Union's use of CRA RELIEF, something that is not required by federal regulations, is a creative way to enhance member service and make the credit union more competitive within its marketplace."

CRA RELIEF is a risk management solution that fully summarizes a financial institution's CRA data through quick and easy import options and drop-down menus to ensure the institution's compliance submissions meet all government requirements. Although credit unions are not required to follow guidelines for the Community Reinvestment Act (CRA), Provident Credit Union uses CRA RELIEF to proactively track and analyze the credit union's lending activities to confirm the credit union is meeting the lending needs of its current members, and to identify and reach out to potential new members.

HMDA RELIEF is QuestSoft's flagship compliance product. The software takes a lending professional through the entire HMDA process and meets all Federal Reserve Board submission requirements.

Instant Geocoder provides address verification and census tract lookup capabilities. The product can be integrated with most popular loan origination software systems to improve marketing efficiency, react quickly to lending trends, reduce errors and compliance fines, identify lending problems and cut costs.

About Provident Credit Union

Provident Credit Union (Redwood Shores, Calif.) is a $1.2 billion full-service financial institution with 16 community branches in the San Francisco Bay Area and one in Los Angeles. For several years running, Provident has been named Best Real Estate Lender in San Mateo County. The credit union has proudly served the Bay Area for more than 50 years.
Virtually everyone in the Bay Area is eligible to join the credit union. For more information about Provident Credit Union, visit www.providentcu.org.

About QuestSoft

Laguna Hills, Calif.-based QuestSoft is a compliance software development firm specializing in the Home Mortgage Disclosure Act (HMDA), Community Reinvestment Act (CRA), flood determination and other settlement services to more than 1,200 banks, credit unions and mortgage companies nationwide. The company provides software design, compliance-quality geocoding and outsourcing services that are backed by 16 years of direct mortgage software and origination experience. In addition, the company has received recognition for its many technological accomplishments.

For more information about QuestSoft and its products, visit the company's Web site at www.questsoft.com.

For QuestSoft Chuck Meyers, 678-781-7204 or Elizabeth Salter, 678-781-7224

12/13/2004 09:01 ET