Start your new career at a Top Workplace that leads its industry with over 2,300 customers & 50+ employees who consistently love the products and work environment.
QuestSoft, a 21-year-old company, help pioneer the world of automated compliance software to the financial industry of banks, credit unions and mortgage bankers and brokers nationwide. They all need, seek and require accurate compliance reporting and self-monitoring with a variety of state and federal regulations; that’s where QuestSoft excels. Be part of the company whose software products are so loved that our customers annually complete surveys that show their loyalty with a 99.6% client satisfaction rate. This dedication to our customers and employees has resulted in QuestSoft being selected as a Top Workplace by The Orange County Register in four of the last five years.
QuestSoft is actively seeking one or two full-time Inside Sales team members to join the Sales department in Bedford, Tx. We are releasing three new eagerly awaiting product lines to both our current clients and those looking to switch providers; we need your help to set valued appointments for our Account Managers, learn our software and grow within the company. Internal advancement is key to our success and clients knowing our Team Members. As an Inside Sales Account Representative, you are the foundation of the sales team. You have the primary responsibilities to research, identify, cultivate, grow, document and develop relationships with current and prospective clients. Customer centric remains a top focus which makes phone and email interactions enjoyable.
QuestSoft offers a competitive salary and commissions, 401(k) retirement plan with generous employer match, medical insurance, dental insurance, vision insurance, short and long term disability insurance, life insurance, company paid holidays, paid time off, employee discounts and employee education with thousands of classes available and a fun team environment.
Only local candidates will be considered. No recruiters or phone calls please.
To maintain QuestSoft’s standards of providing the best software in our industry and build our customer base.
Recognized five times as a Top Workplace by The Orange County Register, QuestSoft Corporation maintains a #1 ranking for highest quality customer service in the compliance software industry. We are actively seeking a full-time Customer Support team member with previous support experience to join our Laguna Hills call center team. Our company is a well-established organization offering a competitive salary, generous benefits package (including 401(k), medical, dental and vision insurance, life insurance, disability insurance, company paid holidays and Paid Time Off) and a fun team environment.
As an advanced-level Customer Support Representative in our service center, you will be responsible for providing high-level technical support to QuestSoft clients including responding to customer calls and emails, troubleshooting database issues, analyzing and providing the right solution. Oftentimes you will need to diagnose technical issues dealing with various network and computing environments. The ideal candidate will be outgoing, confident, independent and have excellent verbal and written skills. All applicants must be 100% customer service-focused. Only local candidates will be considered. This is not an IT position. No recruiters or phone calls please.
To maintain QuestSoft’s standards of providing the best software and support in the compliance software industry.
WORK EXPERIENCE QUALIFICATIONS