The QuestSoft team was, as always, incredible to work with. They basically built components and added functionality to their program around our needs, keeping in mind that everything had to be compatible with the state's examination systems in order to accurately provide them with our LEF.
QuestSoft's customer service and technical support is absolutely outstanding. Whenever we run into problems or have a question, someone is there to answer it quickly and accurately. QuestSoft's professionalism and high standards meshes flawlessly with the standards of loan data quality that we've come to expect from each of our employees at Cherry Creek Mortgage.
Cherry Creek Mortgage
Our goal in converting to a new system was to start and finish loans on a single system, and Compliance EAGLE provides the tools which enable us to do so. Streamlining has improved overall productivity, as our bank is closing loans at a quicker rate thanks to more detailed reporting. What once was an arduous task is that much easier thanks to Compliance EAGLE.
The Washington Savings Bank
We had a situation where a loan was accidentally keyed in with the wrong index. Compliance EAGLE flagged it, and one of our staff worked with QuestSoft's customer service to identify the mistake and fix it. In less than an hour, their service department helped us avoid a very costly error.
QuestSoft provides an easy-to-use platform to validate and scrub the Loan Application Registry. Their customer service exceeded all of our expectations.
QuestSoft has made my life much easier in tracking and reporting HMDA data. It is very easy to use and compliant. I am not sure how I managed before QuestSoft.
Bank of Oak Ridge
My experience with the QuestSoft Customer Service Team is par excellence. Each member goes above and beyond to respond to each of your needs and to any challenges that may arise. I would highly recommend the QuestSoft products for HMDA and CRA.
Home Savings and Loan
Our bank has used QuestSoft for many years, the products continue to improve and meet the quality standards required for the industry. The staff is very helpful and friendly, the service is always of good quality.
The Muncy Bank & Trust Company
I enjoyed using QuestSoft for the HMDA report, it was very easy to use and very simple to follow the steps. The support team was great and I got my questions answered almost immediately. THANK YOU!!!
Sacramento 1st Mortgage, DBA
We have been a customer of QuestSoft for our HMDA submissions since 1997. We find their system easy to use and their customer support excellent. They keep us in compliance anytime the regulations change.
Piedmont Federal Savings Bank