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Frequently Asked Questions

We understand borrowers may have questions about verifications of employment and income. Here you can view answers to frequently asked questions below.

Plus Sign My loan has already closed. Why is QuestSoft verifying my employment?  Minus SignMy loan has already closed. Why is QuestSoft verifying my employment?  

QuestSoft performs post-closing quality control audits for major mortgage insurance companies. When your lender insures your mortgage after the close of escrow, the mortgage insurance company will re-verify the information provided at the time of closing.


Plus Sign I'm in the process of buying a home, but have never heard of QuestSoft. What is your relationship to my lender?  Minus SignI'm in the process of buying a home, but have never heard of QuestSoft. What is your relationship to my lender?

QuestSoft provides pre-funding verification services for lenders across the country. Lenders contract QuestSoft to handle these verifications to speed up the home loan process.


Plus Sign How does QuestSoft protect my data?  Minus SignHow does QuestSoft protect my data?  

QuestSoft's security satisfies the strictest standards of publicly traded insurers & lenders. We adhere to all state & federal consumer protection laws, and use every precaution to make sure your sensitive data is secure.


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