QuestSoft issued our initial statement regarding Coronavirus preparedness on March 10, 2020. It can be read by clicking here. Additionally, you can view the status of all our products and services below.
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Last updated July 13, 2020 at 12:00 PM PDT
|Mavent Services||No interruption or delays|
|Instant HMDA||No interruption or delays|
|Flood Services||No interruption or delays|
We recommend that customers consider activating a combination of alternate flood vendors to avoid any potential future service disruptions.
|Exclusionary List||No interruption or delays|
|4506-T||The IRS intends to fully reopen their FAX lines starting Tuesday, July 14th. QuestSoft will begin by faxing our remaining backlogged orders chronologically, and then we will resume our normal process of faxing orders the same day that they are received.
Please note that turnaround times will be delayed due to continued limited staffing at the IRS.
|Verifications||No interruption or delays|
|SSA Verification||No interruption or delays|
|Desktop VERIFY||No interruption or delays|
|Web VERIFY||No interruption or delays|
|HMDA RELIEF||Normal Support and Training|
Note: The CFPB has temporarily suspended quarterly reporting.
|CRA RELIEF||Normal Support and Training|
|Fair Lending RELIEF||Normal Support and Training — Consulting is available by appointment.|
|NMLS MCR||Normal Support — Training is available by appointment.|
Note: The NMLS has extended the May 15th submission deadline to June 14th.
SCMLS has extended the March 31st submission deadline to June 1st.