QuestSoft issued our initial statement regarding Coronavirus preparedness on March 10, 2020. It can be read by clicking here. Additionally, you can view the status of all our products and services below.
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Last updated April 27, 2020 at 12:15 PM PDT
|Mavent Services||No interruption or delays|
|Instant HMDA||No interruption or delays|
|Flood Services||No interruption or delays|
We recommend that customers consider activating a combination of alternate flood vendors to avoid any potential future service disruptions.
|Exclusionary List||No interruption or delays|
|4506-T||The IRS has resumed processing previously submitted requests (specifically orders from 3/18 – 3/25). Due to limited staffing, the IRS will not be taking any new work at this time but will provide an update at a later date as to when new work will be accepted. |
Please continue to send your transcript requests as you normally would and we will prepare to submit the queued requests, in order, once the IRS resumes processing.
|Verifications||No interruption or delays|
|SSA Verification||No interruption or delays|
|Desktop VERIFY||No interruption or delays|
|Web VERIFY||No interruption or delays|
|HMDA RELIEF||Normal Support and Training|
Note: The CFPB has temporarily suspended quarterly reporting.
|CRA RELIEF||Normal Support and Training|
|Fair Lending RELIEF||Normal Support and Training — Consulting is available by appointment.|
|NMLS MCR||Normal Support — Training is available by appointment.|
Note: The NMLS has extended the May 15th submission deadline to June 14th.
SCMLS has extended the March 31st submission deadline to June 1st.