Status Center



QuestSoft issued our initial statement regarding Coronavirus preparedness on March 10, 2020. It can be read by clicking here. Additionally, you can view the status of all our products and services below.



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Status

Last updated July 13, 2020 at 12:00 PM PDT


Compliance EAGLE/VERIFY

Mavent ServicesNo interruption or delays
Instant HMDANo interruption or delays
Flood ServicesNo interruption or delays
We recommend that customers consider activating a combination of alternate flood vendors to avoid any potential future service disruptions.
Exclusionary ListNo interruption or delays
4506-TThe IRS intends to fully reopen their FAX lines starting Tuesday, July 14th. QuestSoft will begin by faxing our remaining backlogged orders chronologically, and then we will resume our normal process of faxing orders the same day that they are received.

Please note that turnaround times will be delayed due to continued limited staffing at the IRS.
VerificationsNo interruption or delays
SSA VerificationNo interruption or delays
Desktop VERIFYNo interruption or delays
Web VERIFYNo interruption or delays


Compliance RELIEF

HMDA RELIEFNormal Support and Training
Note: The CFPB has temporarily suspended quarterly reporting.
CRA RELIEFNormal Support and Training
Fair Lending RELIEFNormal Support and Training — Consulting is available by appointment.
NMLS MCRNormal Support — Training is available by appointment.
Note: The NMLS has extended the May 15th submission deadline to June 14th.
SCMLS has extended the March 31st submission deadline to June 1st.
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