Status Center



QuestSoft issued our initial statement regarding Coronavirus preparedness on March 10, 2020. It can be read by clicking here. Additionally, you can view the status of all our products and services below.



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Status

Last updated April 27, 2020 at 12:15 PM PDT


Compliance EAGLE/VERIFY

Mavent ServicesNo interruption or delays
Instant HMDANo interruption or delays
Flood ServicesNo interruption or delays
We recommend that customers consider activating a combination of alternate flood vendors to avoid any potential future service disruptions.
Exclusionary ListNo interruption or delays
4506-TThe IRS has resumed processing previously submitted requests (specifically orders from 3/18 – 3/25). Due to limited staffing, the IRS will not be taking any new work at this time but will provide an update at a later date as to when new work will be accepted.

Please continue to send your transcript requests as you normally would and we will prepare to submit the queued requests, in order, once the IRS resumes processing.
VerificationsNo interruption or delays
SSA VerificationNo interruption or delays
Desktop VERIFYNo interruption or delays
Web VERIFYNo interruption or delays


Compliance RELIEF

HMDA RELIEFNormal Support and Training
Note: The CFPB has temporarily suspended quarterly reporting.
CRA RELIEFNormal Support and Training
Fair Lending RELIEFNormal Support and Training — Consulting is available by appointment.
NMLS MCRNormal Support — Training is available by appointment.
Note: The NMLS has extended the May 15th submission deadline to June 14th.
SCMLS has extended the March 31st submission deadline to June 1st.
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